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Design & accessibility

How to make a business website easier to read on a phone

A page can technically fit a phone and still be uncomfortable to use. Tiny text, crowded buttons, low contrast, and sticky controls can make a simple task frustrating. Review the complete journey from the first heading to the confirmation message, rather than checking only a homepage screenshot.

Start with the content customers need

Use short paragraphs, meaningful headings, and visible prices or next steps. Give body copy enough size and line spacing to read without pinching the screen. Treat footnotes, form labels, and error messages as real content rather than making them dramatically smaller. Avoid placing important words over busy illustrations.

Stack cards instead of squeezing them

On narrow screens, a single column usually makes pricing comparisons easier to read. Keep each price beside its scope and quote button. Let labels wrap naturally instead of cutting them off. Check long service names and email addresses, because those often reveal overflow problems that short placeholder text misses.

Test every floating control

A chat bubble, sticky menu, or readability button can cover a form field or the last line of a card. Check its position while scrolling and after the on-screen keyboard opens. Leave adequate space for section anchors and a visible close or toggle control. Useful features should stay out of the way of the task.

Offer preferences without relying on them

An easy-read mode can enlarge text, simplify fonts, and reduce decorative effects. The default view should still be readable. Test keyboard focus and browser zoom as well as touch interaction. Browser viewport testing is useful, but a real phone check is also valuable for keyboard behaviour, device text sizing, and browser-specific rendering.

Your next steps

  • Read the smallest text without zooming.
  • Check narrow cards and long labels.
  • Complete the enquiry form with the phone keyboard.
  • Confirm sticky buttons do not cover the submit button.

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